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I want you to be completely happy with your purchase and I will do everything I can to make it so. I offer a simple 100% satisfaction guarantee as follows.
RETURNS
If you need to return non-personalized merchandise for any reason (for example, the affair gets canceled or you just don't like it), I will take it back up to 30 days after the date that I delivered it to you.
CONDITIONS
Merchandise must be in original condition and packaging, so that I can re-sell it. Unprinted and Pre-printed Ribbon must be unused, uncut and untouched in the original unopened plastic sleeve. Sorry, but I cannot accept returns for items that have been discontinued. I also cannot accept returns of Personalized items - including Personalized Ribbon, Buttons, Tags, Labels, Gift Wrap, Invitations / Cards or any other item that has been customized according to your approved specifications. Where applicable, I will credit you for the value of the merchandise less a 15% restocking fee - shipping charges to and from you are not refundable.
15% Restocking Fee for Returns!
If you are unsure, please request a sample first.
Shipping charges are not refundable.